Rachel Whitfield
Founder and managing director
Former Deloitte senior manager. Leads operational reviews and client relationships. Chartered Management Accountant (CIMA) with 19 years in consulting and industry finance.
How we got here
Premier Consult Advisors began in 2016 when our founder, Rachel Whitfield, left a Big Four firm after eleven years. She had grown tired of producing 200-page reports that clients skimmed and shelved. The idea was simple: smaller teams, shorter engagements, recommendations that fit on one page and get implemented within 90 days.
The first client was a family-owned packaging company in the Midlands with 35 employees and shrinking margins. Rachel spent three weeks on-site, identified £140,000 in annual savings from two supplier renegotiations and a shift-pattern change, and the company implemented all three within two months. That project set the template for everything we have done since.
By 2019 we had grown to four consultants and moved into our current office on King Street in Newton Thompsonham. Today the team numbers seven. We have no plans to become a large firm. Staying small means every client works directly with a senior consultant, not a junior analyst learning on the job.
What we care about
These are not aspirational slogans. They are rules we use to make decisions about which projects to take, how to price them and when to walk away.
Honesty over comfort
If we think your idea will not work, we say so in the discovery call, before you spend any money. We have turned down projects where we believed the client was solving the wrong problem. Telling someone what they want to hear is easy; it is also useless.
Fixed fees, no surprises
Every engagement has a written price agreed before work starts. We do not bill by the hour, because hourly billing rewards slow work. If a project takes us less time than expected, you still pay the agreed fee. If it takes more, that is our problem, not yours.
Measurable outcomes
We agree on specific numbers at the start: pounds saved, hours recovered, revenue gained. At the 90-day follow-up, we compare the actual result to the target. If we missed, we explain why and what to adjust. Vague promises like "improved efficiency" do not count.
Knowledge transfer
Our goal is to make ourselves unnecessary. Every deliverable includes a plain-language guide your team can use after we leave. We do not create dependency. If you need us again, it should be for a new challenge, not because the old one was never properly handed over.
The people behind the work
Seven consultants, each with a different specialism. Everyone listed here has at least eight years of industry experience before joining the firm.
Daniel Osei
Strategy lead
Spent ten years in product management at two SaaS companies before moving to consulting. Runs our growth strategy engagements and builds the financial models clients use to make investment decisions.
Margaret Hale
Leadership coach
Accredited executive coach (ICF PCC) with a background in HR leadership at two FTSE 250 companies. Runs all coaching programmes and designs the 360-degree feedback surveys.
Key milestones
2016
Rachel Whitfield founds Premier Consult Advisors as a sole practitioner. First client engagement: operational review for a Midlands packaging company.
2018
Team grows to three consultants. We complete our 25th engagement and introduce the leadership coaching service after repeated client requests.
2019
Move into the King Street office in Newton Thompsonham. Fourth consultant joins, bringing deep expertise in retail operations.
2021
Launch the financial planning and analysis service. Total identified client savings pass £5 million.
2023
Team reaches seven. Repeat engagement rate hits 91%. We begin working with clients in Scotland and Wales for the first time.
2025
143 companies advised to date. Cumulative identified savings reach £12 million. Average client feedback score holds steady at 4.8 out of 5.
Want to work with us?
If what you have read here sounds like a good fit, get in touch. The first conversation is always free, and we will be straight with you about whether we can help.
Phone: +44 1929 599947
Email: [email protected]
Address: 86 King Street, Newton Thompsonham, QC5 2FK, England, United Kingdom